MCM Weekend Cancellation Frequently Asked Questions
Updated July 20, 2020
In these are uncertain times, we know you have many questions. We have the answers!
Please see below for answers to your most frequently asked questions.
Q) I was registered for the live 2020 MCM or MCM50K. What are my options?
A) Runners currently registered in the live version of the MCM and MCM50K may choose one of the following options:
- Defer entry to a future year (2021, 2022 or 2023) at no additional cost; or
- Request a full registration refund including carbo dining tickets and bib mail out, if purchased. Refunds of registration fees will be processed beginning on August 6, 2020 and may take between four to six weeks. Processing fees will not be refunded.
Q) If I defer or request a refund, will I be able to register for the virtual MCM or MCM50K?
A) Runners who choose to defer will have a guaranteed virtual entry available for purchase for 24 hours following initiation of the deferment process. While entry is not guaranteed for runners who request a refund, you are still eligible to re-register for virtual MCM Weekend events based on availability.
Q) If I deferred from a previous year into 2020, can I still defer to 2021, 2022 or 2023?
Q) What if I already deferred and was charged the $30 deferment fee?
A) Runners who already made the decision to defer to a future year and paid the deferment fee will receive an automatic refund of the $30 fee
Q) Am I still eligible for a refund if I already deferred to a future year?
A) Yes. Runners who already deferred can still cancel their registration and request a full registration refund by August 5, including carbo dining tickets and bib mail out, if purchased. Refunds of registration fees will be processed beginning on August 6, 2020 and may take between four to six weeks. Processing fees will not be refunded.
Q) How do I register for the virtual MCM Weekend events?
A) Runners currently registered for the live version of the events must defer entry to a future year (2021, 2022 or 2023) or cancel registration and request a full refund before re-registering for the virtual event. Instructions will be sent to the e-mail address provided by participants during registration.
Q) What if I transitioned directly from the live event to the virtual event?
A) Runners who previously transferred directly from the live to the virtual event can request a partial refund of the registration fee minus the $45 virtual entry fee or cancel registration and request a full registration refund including carbo dining tickets and bib mail out, if purchased, by August 5.
Q) What if I registered for the MCM or MCM50K through a charity?
A) Charity participants are eligible to the same options as all other runners. Please consult with your charity representative for additional information.
Q) When will the new MCM and MCM50K virtual options open to the larger public?
A) Registration for the virtual MCM and MCM50K opened to the public on July 2, 2020. Space is limited and may be closed for periods of time and reopened as entries becomes available.
Q) Can I transfer my bib to another runner?
A) The MCM transfer program is currently closed.
Q) When does registration for the MCM10K begin?
A) The virtual-only MCM10K registration opened on Wednesday, June 3 and entries remain available.
Q) What is the status of the MCM Kids Run?
A) The MCM Kids Run has been replaced by the virtual MCM Semper Fun Mile, a virtual one-mile family-friendly event for runners of all ages. Registration is open now and costs $20 per individual. Organized school or community groups of 10 or more are eligible for a reduced $13 entry fee by forgoing the mailing service and opting for group pick-up at Marine Corps Base Quantico – Fowler Hall. Participants receive a shirt and medal.
Q) What are the registration fees for virtual MCM Weekend events?
A) Entry fees are $45 for the MCM and MCM50K; $33 for the MCM10K; and $20 for the Semper Fun Mile.
Q) How long do I have to complete the virtual MCM Weekend events?
A) Participants must complete the MCM Weekend distances (MCM, MCM10K, MCM50K, Semper Fun Mile) between October 1 – November 10 and submit proof of completion for each distance in the MCM registration platform, haku. There is no time limit by which to complete the distance, but runners are required to complete the entire distance of their event in one continuous effort, on the same day, and not broken up over several days.
Q) Can I run my virtual event on a treadmill?
A) Yes. Virtual runs can be completed on any course of your choosing, including a treadmill. Participants must complete the required distance continuously, on the same day, and submit proof.
Q) What will I receive if I register for the virtual MCM Weekend events?
A) All participants will receive the corresponding participant shirt, commemorative bib, patch (MCM & MCM50K only) and finisher medal. Runners will also have access to an online event program, personalized finisher certificate, the MCM Audio Experience and several new digital engagement platforms (more information coming soon).
Q) What about Four-Star Package Holders?
A) Four-star package holders can defer to a future year (2021, 2022 or 2023) and get a partial refund or cancel registration and request a full refund by August 5.
Q) What is the MCM Trifecta coin?
A) Ambitious runners have a limited opportunity to register for three MCM Weekend events through a combination of the virtual MCM10K, MCM and MCM50K to complete the once-in-a-lifetime MCM Trifecta. The stunning Bravo Zulu challenge coin will be distributed to individuals who complete all three events, in addition to the corresponding finisher medals. Participants must register for each event individually.
Bravo Zulu is a naval signal meaning, “Well Done.”
Q) Will there be awards for the virtual MCM Weekend events?
A) New and unique digital awards categories have been created for the virtual MCM Weekend events. Some are fun. Some are competitive. Some are totally random. All winners will receive an email notification following the event with their digital award.
Q) If I purchased additional products or tickets to MCM Weekend events (such as Bib Mail Out and the Carbo Dining-In), will I receive a refund?
A) Yes, refunds will be issued for additional products and tickets purchased such as Bib Mail Out and Carbo Dining. Refunds will be processed beginning on August 6, 2020 and may take between four to six weeks. Processing fees will not be refunded. Runners will still receive iTAB products. If runners choose to defer, the products will defer also.
Q) If I defer, do I still qualify for the Semper Fidelis Challenge?
A) A runner will only qualify for the Semper Fidelis challenge if he/she runs both required events in 2020. Runners who are currently registered for the Semper Fidelis Challenge must have completed and submitted proof for the Marine Corps Historic Half or Devil Dog Double from May and be registered for the virtual MCM and MCM50K events, which must be completed between October 1-November 10.
Q) Does the virtual event count towards Runner’s Club?
A) Yes. Virtual finishes in the MCM and MCM50K will count towards Runners Club status. While it is possible to participate in multiple virtual events, runners may only earn Runners Club credit for one finish in 2020.
Q) I am registered for the MCM50K and wanted to downgrade to the marathon. What are my options?
A) MCM50K runners may defer an entry then re-register for 2020 in the virtual MCM as long as space is available.
Q) How long will it take to process my refund?
A) Refunds of registration fees will be processed beginning on August 6, 2020 and may take between four to six weeks. Processing fees will not be refunded.
We appreciate the support and understanding of our global running community during these unique circumstances. For any additional questions you may have, please email: MCMCustomerService@usmc-mccs.org. Please be patient as we deliver individual solutions to all inquiries.